The Healthcare Administrator is responsible for the overall operational, regulatory, and financial management of an Outpatient Mental Health Clinic (OMHC) in Maryland. This role ensures compliance with state and federal regulations, including those set by the Maryland Department of Health (MDH), while maintaining high standards of patient care, staff performance, and organizational efficiency.
Key Responsibilities
1. Operations Management
- Oversee daily clinic operations, including scheduling, patient flow, and service delivery
- Ensure efficient coordination of clinical and administrative functions
- Develop and implement policies and procedures aligned with OMHC standards
2. Regulatory Compliance
- Ensure compliance with Code of Maryland Regulations (COMAR) 10.21.20 governing OMHCs
- Maintain clinic licensure and prepare for inspections and audits
- Implement HIPAA and confidentiality standards
3. Financial Oversight
- Manage budgeting, billing, and revenue cycle operations
- Monitor reimbursements from Medicaid and commercial insurers
- Ensure accurate coding (e.g., CPT codes) and claims submission
4. Human Resources Management
- Recruit, supervise, and evaluate clinical and administrative staff
- Ensure appropriate credentialing and licensure of providers
- Coordinate staff training and performance improvement initiatives
5. Quality Assurance & Improvement
- Implement Quality Assurance (QA) and Performance Improvement (PI) programs
- Monitor clinical documentation and service outcomes
- Address incident reports and ensure corrective actions
6. Strategic Planning & Growth
- Develop and execute strategic plans for clinic growth and service expansion
- Build relationships with community partners and referral sources
- Ensure culturally competent and accessible care delivery
7. Patient Services Oversight
- Ensure high-quality patient care and satisfaction
- Address patient complaints and grievances in a timely manner
- Maintain compliance with patient rights policies
Qualifications
- Bachelor’s or Master’s degree in Healthcare Administration, Public Health, Business Administration, or related field
- Minimum 3–5 years of healthcare management experience (behavioral health preferred)
- Strong knowledge of Maryland OMHC regulations and Medicaid requirements
- Experience with electronic health records (EHR) systems
- Leadership, organizational, and communication skills
Preferred Qualifications
- Experience managing an OMHC or behavioral health program in Maryland
- Familiarity with accreditation standards (e.g., The Joint Commission or CARF International)
- Licensed or credentialed behavioral health professional (optional but beneficial)
Work Environment
- Office-based with regular interaction with clinical staff and patients
- May require occasional extended hours to meet operational needs
Compensation (Typical Range – Maryland)
- $70,000 – $110,000 annually (varies by clinic size and experience)